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SHIBUYA STREAM HOTEL

4.0 star property
Luxury hotel with 24-hour front desk and restaurant

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access
Bar (on property)
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Semi Double Room (shower Booth Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room with Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (shower booth only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room (shower booth only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Stream Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner Twin Room (up To 4 People)

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

What's nearby

  • Shibuya Crossing - 8 min walk - 0.7 km
  • National Stadium - 4 min drive - 3.6 km
  • Tokyo Midtown - 4 min drive - 3.5 km
  • Tokyo Tower - 5 min drive - 4.4 km
  • Meiji Jingu Shrine - 7 min drive - 4.0 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Tokyo (HND-Haneda) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬2 min walk
  • ‪土鍋炊ごはん なかよし 渋谷ストリーム店 - ‬2 min walk
  • ‪酢重 Indigo - ‬2 min walk
  • ‪THE GREAT BURGER STAND - ‬2 min walk
  • ‪名代富士そば 渋谷東口店 - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

Luxury upscale hotel near Shibuya Crossing
Located close to Meiji Jingu Shrine and National Stadium, SHIBUYA STREAM HOTEL provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-in
  • A water dispenser, a front desk safe and a vending machine
  • Luggage storage, a 24-hour front desk and a lift
  • Guest reviews give top marks for the breakfast, helpful staff and proximity to public transport
Room features
All 177 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra amenities include:
  • Showers, free toiletries and hairdryers
  • Fridges and limited housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

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Shibuya Excel Hotel Tokyu

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  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,587 reviews
The price is Rp3.206.493
Rp3.950.412 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,800 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3500 per person
  • Self-parking fee: JPY 2800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided once every 3 days.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

Is SHIBUYA STREAM HOTEL pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SHIBUYA STREAM HOTEL?

Self-parking is available for JPY 2800 per night. Limited spots are available.

What time is check-in at SHIBUYA STREAM HOTEL?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at SHIBUYA STREAM HOTEL?

Checkout is at 11 AM.

Where is SHIBUYA STREAM HOTEL located?

Located in Shibuya, this luxury hotel is within 2 mi (3 km) of Shibuya Crossing, Meiji Jingu Shrine and Tokyo Midtown. National Stadium and Tokyo Tower are also within 3 mi (5 km). Shibuya Station is only a 2-minute walk and Shinsen Station is 14 minutes.

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SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 742 out of 1009 reviews
Rating 8 - Good. 188 out of 1009 reviews
Rating 6 - Okay. 48 out of 1009 reviews
Rating 4 - Poor. 13 out of 1009 reviews
Rating 2 - Terrible. 18 out of 1009 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a great location!
Stayed 5 nights in Apr 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option if you're looking to stay just steps away from the JR lines at the station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 6 nights in Apr 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice rooms and service.
Stayed 2 nights in Mar 2025

8/10 Good

Cara

Liked: Cleanliness, amenities
Amazing location. Clean rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extraordinary, always helping out and overall just very polite
Stayed 9 nights in Apr 2025

10/10 Excellent

Itay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location super close to train station which is important in tokyo, very helpful and nice staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, next to Shibuya station, plenty of shopping and restaurants in building. Clean, new, immaculate large rooms. Very friendly staff. Would absolutely recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay at Shibuya Stream. Wonderful location, big rooms, nice amenities. Would recommend and stay again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Annalyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here! It was extremely convenient, with easy access to the Metro, various dining opportunities, and lots of good shopping. We stayed with our young toddler and felt it was very safe and easy to access all areas of Tokyo. If we come back to Tokyo, we will definitely stay here again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and happy hour
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.
Stayed 5 nights in Apr 2025

10/10 Excellent

Cat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to everything, metro ,train , shop, Rooms : small but pretty functional Contemporary design Amenity : plenty ( in room or in lobby ) Facility like room for eating ( microwave , kettle , napskin … ) Paid Laundry is fantastic ( washing and drying in the same machine so you don t have to come back twice to take out your clothes and put it in the dryer , soap is provided) Room service and anything you required will be deliver by a robot ! Staff very polite and helpful Love this hotel
Stayed 3 nights in May 2025

8/10 Good

Mei Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The room is clean and tidy. Staff are helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient! Close to shibuya, 7/11 & stores. Close to subway. Restaurants within the hotel! Kindness from all the staff! Amazing customer service! Oh & a lovely view!
Stayed 9 nights in Apr 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this place
Stayed 5 nights in Feb 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms for Japan , buffet breakfast amazing and very close to Shibuya JR
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel and wonderful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Seraphim

Liked: Cleanliness, staff & service, property conditions & facilities
Love the vibe, the decor, the spaciousness of the room and how well it was planned. This would be my go-to hotel for my next trip back to Tokyo.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wan sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean and near train station. Lots of food and shopping in vicinity.
Stayed 3 nights in Jan 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff
Stayed 11 nights in Feb 2025